case studies/projects

Central and Eastern Regions Survey

Survey undertaken to gather feedback into the voice, data and mobile Money consumer in these regions. The feedback represents the Telco Consumer and their relationship with products.

Northern and Western Regions Survey

The objective of the survey was to gather feedback on Consumer’s relationship with telco products in the Northern, Western and S.Western regions.

Mobile Money Agents Survey

Survey conducted to establish agent’s business operations, challenges and opportunity areas for MTN Mobile services in the Central and Eastern regions.

MoMo Pay Customers Survey

Survey conducted to gather feedback into the awareness and usage habits and behaviours of MoMo Pay amongst customers.

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